PRIVACY POLICY.

Last updated: 16 August 2026

This Privacy Policy explains how 2 Brothers Brewery Pty Ltd collects, uses, discloses and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By visiting our website, submitting an enquiry, making a booking, or attending our venue, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Booking details (session type, date, group size)

  • Payment information (processed securely by third‑party providers; we do not store card details)

  • Messages or enquiries submitted through forms

  • Event preferences (food, drinks, dietary requirements)

  • Website usage data (cookies, IP address, device information)

We only collect information that is reasonably necessary for our business operations.

2. How We Collect Personal Information

We collect information when you:

  • Submit an enquiry or lead form

  • Make a booking through our website or booking system

  • Contact us via email, phone or social media

  • Attend an event or purchase products

  • Interact with our website (cookies, analytics tools)

We may also receive information from third‑party booking platforms or payment processors.

3. Why We Collect Personal Information

We use your information to:

  • Process bookings and enquiries

  • Provide customer service and respond to questions

  • Manage private event requests

  • Send booking confirmations and updates

  • Improve our website, services and customer experience

  • Comply with legal obligations

  • Send marketing communications (only with your consent)

You may opt out of marketing communications at any time.

4. Disclosure of Personal Information

We may share your information with:

  • Booking platforms

  • Payment processors

  • Email and marketing service providers

  • IT and website hosting providers

  • Event partners (only when required to fulfil your booking)

We do not sell or rent your personal information.

We may disclose information if required by law, regulation, or court order.

5. Data Storage and Security

We take reasonable steps to protect your personal information from:

  • Misuse

  • Loss

  • Unauthorised access

  • Modification

  • Disclosure

This includes secure servers, encrypted payment processing, access controls, and regular system monitoring.

However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Cookies and Website Tracking

Our website uses cookies and analytics tools to:

  • Improve functionality

  • Understand user behaviour

  • Enhance your browsing experience

You can disable cookies in your browser settings, but some features may not work correctly.

7. Access and Correction

You may request:

  • Access to the personal information we hold about you

  • Corrections to inaccurate or incomplete information

Requests can be made by contacting us using the details below.

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third‑party websites.

9. Children

We do not knowingly collect personal information from individuals under 18 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

11. Contact Us

If you have questions about this Privacy Policy or wish to access or correct your information, please contact us.